Cozy Airways is a relaxed airline management simulation. Starting with a single plane and one city, players open routes across a stylized world map, set fares, and grow a small carrier into a global airline, tuning comfort and advertising along the way. Passengers are individually named, and flights include light minigames such as sorting baggage, serving meals and drinks, checking boarding passes, keeping the plane level through turbulence, and running in-flight trivia, all of which feed into a star rating. Players also furnish and expand an airport lounge with facilities that raise passenger happiness, and hire named cabin crew. Time advances only when the player chooses.